Agent Development Program

Providing turnkey training solutions for new agents & service staff

Providing turnkey training solutions

New Benefit for IIAG Members!

In partnership with IIANC (Independent Insurance Agents of North Carolina)

IIAG is excited to announce to our newest training resource The Agent Development Program powered by InsurAcademy! This new program equips new agents, account managers, and agency staff with tools for success, from workflow mastery to in-depth insurance knowledge.

Program Highlights:

Customized Learning Experience

The program offers a personalized Learning Management System (LMS) branded to your agency to elevate the learning journey. Create and manage team-specific learning paths and track progress at a glance!

Extensive Learning Library

With an on-demand, robust curriculum, the program covers a wide range of commercial & personal lines topics, including:

› Intro to various insurance sectors

› Relationship management

› Comprehensive coverage training

› Mastering insurance forms and ratings

› Best practices in CSR communication

› Workflow management

› Insurance technology

› Professionalism for agents

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Engagement and Recognition

Learners stay motivated through customized access to branded courses and rewards. Each completed course is recognized with an InsurAcademy Certificate of Achievement, celebrating their progress and dedication.

Progress Tracking

The program features robust reporting tools to track learner progress and achievements. Agency Learning Managers can access detailed insights, including learner activity, assessment progress, and performance scores.

Support and Development

The program is supported by live monthly webinars, led by our industry experts on topics that are important to navigating the industry. We are here to provide ongoing support, and various interactive learning tools.

Mentor Program

Targeted training for service staff, this program offers in depth training on essential insurance knowledge and soft skills development. Participants benefit from one-on-one mentorship, and practical training to enhance communication and client management skills.

Explore InsurAcademy

Level up your staff training with the Agent Development Program! Put new agents and service staff on the right path with our tailored learning experience and personalized courses to fit your agency's needs.

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